8707 Jane St Jane Street and Rutherford Concord ON L4K 5N9
At Tile Shoppes, we always try to deliver all the best! In service, quality, advice and value for money.
My experience at the Tile Shoppe was outstanding. Yeliz greeted me warmly, showed me a large variety of possibilities, was very patient, kind and attentive to me. Although I haven't installed the product yet, choosing and purchasing my products with Yeliz was a very exciting, easy and pleasant time. I look forward to seeing the project once finished, and I will definitely be back at the Tile Shoppe for next renovation project.
We always seems to come back to your location. It seems that your selection is always great and your sales people are even greater. We travel from the Niagara region for your great service and selection. It’s a short drive when it’s all about service. Thanks Peter and Veronica Binka 905 658 4540
I am so happy for my shopping from Tileshoppe . Kaveh Was very Helpful. He Helped me to choose to an amazing tile for 0.99 /ft. Also Ricardo And Arshdeep were very nice and fast. They helped me to load the tile. Thanks a lot guys . I Strongly recommend TileShoppe. Thanks Marco Tra#164315
guys, first time in Tile Shoppe Concord and find out great selection along side with great price. sales person at front Mel and Yeliz help me out choose my tile at the loading dock Ricardo and Arshdeep help to load my tile and it was quick . thanks again for all your help and definitely i will recommend all my friend and family tra.#164313
i was in the store yesterday to return a box of tiles. at one counter a customer was being served, but at the other counter, mel (i think) had no customers and indicated i should approach. he began to process my request for a refund, but then got distracted by a cell phone call, then another cell phone call, then discussions with other employees, then disappeared a few times into the warehouse or office areas. this went on for at least 10-15 minutes.
My wife and I had been planning on renovating our home for the last few years, and while we were almost entirely certain about what we wanted to do and how we wanted to do it, we were both undecided on what kind of tiles we wanted to install in our home! We were assisted by Phil, an absolute gentleman, who not only helped us determine what kind of tiles we wanted and in which colour, but also educated us both about the various types of tiles that are available. Thank you, Phil! We're very satisfied with our purchase!
Mel provided great service. He helped me choose the right products based on what I needed to do in this washroom I'm renovating. Mel gave me a very competitive price and ensured I'd pick up my material and be on my way in a hurry! Thank you for your attention to detail and professionalism. Regards, Tony
There's a good focus on customer service here. I was well looked after - there's ready product knowledge, guidance on the floor, and follow up when setting up delivery. Phil was great! Pricing of marble tile was very competitive too so I was able to upgrade finished within my budget. Thanks Tile Shoppe - I'll upload some pictures once the renovation is completed. You should improve your online presence - didn't easily find you when I researched online and fortunately stumbled into the store during a drive.
I came into Tileshoppe located at concord and was looking around to purchase some porcelain tiles for renovation of my house. Considering that I am not too familiar with this products I only know the color and shape and nothing about quality and what fits where, I was approached by a yonge man whose name was Mike who was very kind and patient to go over as many items as I had questions about and also was very kind to explain in details of what he thinks is best to use. Mike made my visit very pleasant and I was able to make my purchase and come out of the store happy. I would recommend him to any one who is interested to purchase tiles. He is very knowledgable and knows what he is talking about and is very patient and understanding. He made me feel special as a customer and did not try to rush me unlike many others.
I have been tile shopping for quite some time for a recent project, and have previous experiences tile shopping, and the customer service I received today at the Tile Shoppe surpassed all others. Thanks, Phil, for your assistance and professionalism. The prices were also significantly less than nearby tile shops. I will definitely be a repeat customer, and will recommend the shop to others. My rating of 4/5 was based on a limited (but great) selection, and the fact that certain items that were out of stock and unable to be ordered.