85 Progress Ave Unit B Scarborough ON M1P 2Y7
Customer satisfaction is our number one priority. We offer an exceptional service experience and thousands of different flooring products at unbeatable prices.
We were very pleasantly surprised by the assistance we received in selecting appropriate Tiles from both Kul and Sharon. Kul helped us select both wall Tiles and matching floor Tiles with convincing reasons related to our specific needs. His product knowledge and people skills, coupled to a friendly demeanor, helped us to select the Tile Shoppe. Sharon then helped select matching Accents. Great experience overall. Their competitive prices sealed the deal.
I've been to the Tile Shoppe (Scarborough location) several times to purchase large quantities of tiles. Kul, the shipping/receiving guy is always the nicest and friendliest person there. His job requires a lot of lifting, use of machinery and can be stressful, but he does it so well! He is also very fast and efficient. Thank you Kul for the amazing customer service.
Bathroom renovation / Sharon / Job /Kul / made it so easy picking tiles as I had no idea what I was doing but I'd like to give a special Thanks to all of you. If you are reading this it's a must to shop here for great prices and selections I really can't imagine getting more help anywhere , your employees are amazingly helpful. Special Thanks to Sharon. Keep up the good work.
I went into the Tile Shoppe at the end of December 2016 and the staff were so patient, easy and understanding (since I didn't know anything about tiles). One of the associates also gave me a good recommendation of what to do with subway tile. All the associates were very helpful; Shavor, Kul and Jab. The only reason I didn't give them a 5 is because when I went to the store on Christmas Eve (I believe it was that day), I guess I had walked in at 5 and as soon as I stepped foot inside, one of the associates so rudely yelled from the counter "we're closed". Which is fine but I don't think he had to yell that way, it was rude. Otherwise, GREAT experience.
We just bought a new home and visited many tile shops. We went the the tile shoppe on kennedy and we were assisted by Lenne. He was very knowledgeable and gave us some great advice. He knows his product very well and he was accommodating to our needs. We ended up buying a grey polished 24x24 tile for the kitchen which we absolutely love. Thanks Lenne for your outstanding service, it is really hard to find now a days.
This was the first time we visited Tile Shoppe and had a wonderful experience! My mom & I went and chose beautiful backsplash and once came into the store, to pick up my backsplash on order I didn't receive the correct one and we had to wait hardly less than half an hour thanks to the excellent customer service by Jeff & Joe! Would gladly refer everyone about it and would go back anytime needed in the future again.
Lenn and Jeff were awesome! They helped us pick a back splash tile that would fit our budget and installation skills. It was a tough decision since we wanted to match the new kitchen decor and theme. Their patience and down to earth advise made the shopping experience a pleasure. We got all the materials (glue, grout, tile, and tools) from the Tile Shoppe and were ready for our project in no time.
I love this store, it has everything I'm looking for and it's very clean. I bought some great Italian tiles at a discount price. Received excellent service by Lenn Durette, very knowledgeable and friendly, makes all the difference. I will be a repeat customer at this location. Thanks
I went to the Tile Shoppe Scarborough today and came out extremely happy. After having visited 10+ tile stores this one exceeded my expectations. First, as soon as I entered, the layout was very organized and clean. I could tell where everything was placed and it was easy to find what I was looking for (which is not usually the case in most other tile stores). Second and most importantly, we received help from "Lenn Durette" one of the Sales Rep. To me customer service is very important and this person made me feel understood, he was patient, had a good sense of humour (which I like), very helpful and answered all my questions with patience and care. I'm definitely coming back to this place to complete all my on-going home floor renovations. Thank you for making my day Leen!