17019 105 Avenue 170 St NW & 105 Avenue NW Edmonton AB T5S 1M5
Customer satisfaction is our number one priority. We offer an exceptional service experience and thousands of different flooring products at unbeatable prices.
We purchased our glass subway backsplash tile from Rena and she did an excellent job of selling us the tile and grout to match our decor. The installer we hired did a terrible job and without any real obligation the Jeff store manager went the extra mile and provided us with replacement tiles and a professional installer at a much reduced cost to us and the job is perfect and we are now very happy. Thanks Jeff, you certainly went the extra mile for us! We will again use and recommend the Tile Shoppe at 17019 - 105 Avenue, Edmonton. Jan and Dennis
We were very impressed with the selection, the staff and especially the prices. Came in looking to do something unique with the backsplash and the staff worked hard to accommodate, showed something and it was exactly what we were looking for. We previously visited another tile shop in Edmonton which is probably the most well known and for us, the Tile Shoppe beat them in price, selection and customer service.
Laura and Kevin were very helpful in assisting my wife and I as we looked for tile for several areas of a new house we are building. I appreciated that they had significant knowledge of the different types of product and the appropriateness of using them in a variety of locations. Laura has some very good design sence and was able to give use some good feedback and suggestions to help us make our decisions. Although your selection was more limited, you had a good variety and some very current styles to choose from. And your prices are second to none!
Laura and Jeff helped me do some selections today. They were extremly helpful, pleasent and professional. I had had a very poor experience the day before in a differnt tile shop and decided to start fresh at a new store. I receieved excellent customer service today at Tile Shoppe. I gave it 4.5 out of 5 because I could have used a few more choices in floor tile today BUT the customer service was top notch.
The staff were very friendly and helped us out with all our questions. The prices were amazing. The warehouse guys were awsome, they had some impatient customers but handled them really well. We didn't mind waiting and were super happy with the money we saved and the service we got. I will recommend the tile shoppe to everyone now!
I bought my backsplash from you guys and I just wanted to say that it was just the best service. George was quick and polite however the grout I wanted was sold out. Lewis then took the time to find the right grout and even corrected the price on my tile since i was overcharged the first time. Fantastic service and I WILL shop there again.
On Saturday Sept 8th I shopped at the tile shoppe to buy my back splash tile. I spoke with Laura who told me she was up from Calgary helping out for the weekend. The tile that I chose was short by about 7 boxes. I probably could get away with some less but wasn't sure. She said there was 3 in Calgary that she could bring back with her then next time she came to Edmonton. This was above and beyond going the extra mile in my mind. As it turned out, I found another style that I liked and she checked inventory and they could be delivered in two weeks. She was more than helpful and I would recommend The Tile Shoppe to anyone looking for tile. Thanks again Laura for all you help. Phyllis Fraser
We were driving aroud nw Edmonton looking for tile shops. There's almost one on every corner. We saw TTS and stopped in. Friendly folks said Hi but let us look around. Immediately impressed with prices. Good selection too. WE went on to look at other stores but came back to TTS because of cost. Substantial savings. Once we made our choice, Jeff was great to deal with. Made suggestions of what we might need to complete the job but didn't push unneeded stuff at us. He laid tile for 11 years prior so he knows his stuff. Gave us a few pointers with uneven floor too. Nice folks - great prices. Real great prices/ Gerry K Baptiste ake